MOBILITY MAINTAINED. WITH OUR COMPLIMENTS.
Having chosen to drive an Infiniti you can expect a suite of comprehensive support services to complement your driving experience. Your Infiniti is built to exacting standards of quality and is the result of exceptional design and engineering. However, should the unexpected occur whilst travelling, for any reason, and you find yourself in need of assistance, we will always be available to help you. What’s more, you don’t even have to be travelling in your Infiniti to receive assistance, it’s all part of the ‘Total Ownership Experience’ that is unique to Infiniti.Our single-minded objective is to provide you with prompt, efficient help whenever and wherever you need it Australia-wide, not only to secure mechanical assistance if necessary, but to make sure that in any situation you and your passengers reach your destination safely with minimum disruption.
PRACTICAL ASSISTANCE, PEACE OF MIND, ONE PHONE CALL.
Operating nationally 24 hours a day, 365 days a year, Infiniti Roadside Assistance is a complimentary service provided for a total of 4 years from the first date of your vehicle’s registration and is supported by Assist Australia Pty Ltd ABN 59 072 530 217 (“Assist Australia”)., one of the premier international vehicle emergency assistance providers.Should you require assistance, simply call the toll free number 1800 241 193 and provide your name, vehicle details, nature of the problem and location. An Infiniti Roadside Assistance team member will immediately assess your needs and put the necessary steps in place to get you going.Whether it’s a simple issue with your vehicle such as a flat battery or a more significant incident that has occurred, the Infiniti Roadside Assistance team is always on stand-by to ensure the peace of mind and mobility of you and your passengers.
AT YOUR SERVICE, AUSTRALIA-WIDE.
Australia is a diverse and vast continent with an equally diverse variety of roads and driving conditions, and whilst your Infiniti offers engineering integrity of the highest order, the unexpected can happen.It’s because things don’t always go to plan that Infiniti Roadside Assistance provides comprehensive resources to ensure that, whatever the circumstances, your mobility is assured. These services include: Towing and transportation Accident co-ordinationHotel accommodation Rental vehicle Alternative transport Premium taxi service Vehicle recovery and return Retrieval of bogged vehicles Legal advice Medical advice Property assistance
OUR RESPONSE WILL MATCH YOUR CIRCUMSTANCES.
Whatever the incident and however remote the location, our response will match it. Whether it be resolving a simple issue such as a flat tyre or vehicle lock-out, or providing more comprehensive assistance in the unfortunate event of an accident or vehicle immobilsation.We’ll coordinate all the necessary arrangements for you, your passengers and your vehicle. From arranging transport to get you safely to your destination, to providing a hire car or hotel accommodation; from ensuring your vehicle is secure and transported to the nearest Infiniti Service Centre or Infiniti approved repairer facility, to legal or even medical advice.We’ve designed our Roadside Assistance program with the same meticulous attention to detail as our cars, and although it’s only a phone call away, it’s an element of the Infiniti ‘Total Ownership Experience’ we hope you’ll never need to call on.
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